
Frequently Asked Questions
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What is the timeline for installation?
For countertops, our goal is for installation to take place within 3 weeks of finalizing the estimate. For cabinetry, installation is typically 4-12 weeks depending on the complexity of the project.
Will you remove my old countertops?
Yes! Our installers are fully capable of removing your old countertops and installing new ones on the same day.
Will you do the plumbing work?
We have built relationships with licensed plumbers and can coordinate with them to get the job done right.
Do you provide sinks?
Yes! We have a variety of sinks in stock and are able to order many more depending on what you're looking for.
Can I put a hot pan directly on my countertop?
It depends on the material. Porcelain and some granites are able to handle the heat. We do not recommend putting hot pans directly onto quartz, solid surface, laminate, and most other countertop materials. When in doubt, it's best to use a trivet or hot pad.
I want my backsplash to match my counter, what will the thickness of it be?
Typically, the backsplash will be the same thickness as your countertop since they're cut from the same slab. We do have the capability of milling down backsplash from 3 centimeters to 2 centimeters.
Do you have remnants?
Yes! Our remnants are constantly changing, so the easiest way to find out what we have is to come take a look at the current inventory.
I'm interested in a product or doing a project that isn't mentioned on your website, does that mean it's not an option?
It's hard to include everything we've done over the past 40 years. The best thing to do is give us a call. If it's something within our wheelhouse, we'll figure out a way to make it happen or work with you on an alternative solution.
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